Meet Cory & Carmal Huppie,
the Owners of True North Heating and Cooling
Many years ago we realized that operating an hvac company that was more about the customer and less about the quota was a professional goal we shared. Fast forward 14 years, our post-secondary educations, a wedding, 1 child, 2 homes and some good old fashion life experience, True North Heating and Cooling Inc. was born in 2013. Thousands of furnaces and air conditioners and a St. Albert business award later, we are proud to be a modern day “mom and pop” operation. We choose to be a small business in order to have a strong pulse on quality control and as owners, we are involved in the day to day operations. We are strategic choosing our team, ethical in our actions and just simply love what we do.
Cory has attended both N.A.I.T and S.A.I.T polytechnic schools in Edmonton and Calgary.
JOURNEYMAN-MASTER Gasfitter (A)
JOURNEYMAN-RED SEAL Refrigeration & AC Mechanic
Cory has been in the H.V.A.C industry since 2003. Residential, commercial and industrial H.V.A.C. His hands-on experience includes service, repair, maintenance and installations in all capacities from homes, schools, commercial office buildings, government structures and refineries.
Carmal attended Grant McEwan in Edmonton for business administration and management. Since 1999 her focus has been customer service, office management, procedure startup, human resources, marketing and core team building.
“You need both life lessons and teachers to gain knowledge. When using that knowledge along with experience and commitment, it will set you apart from the rest”.
“I’ve been asked several times, what do you think the difference is between a company that says they offer good service/quality and a company that actually does?
The answer is actually right there in the question. In other words, what came first, their actions or words? Are we making a statement because customers like to hear it?
A great customer experience means they lived up to it, before they said it. If we focus on how its going to happen, then it happens”.